Terms of Service

By accessing the QINVEL website or purchasing from us, you agree to these Terms of Service.

Products

We make reasonable efforts to describe our products accurately.

Because many QINVEL products use natural materials, variations in color, grain, texture, weight, aroma, and appearance are expected.

Product photographs may appear slightly different depending on lighting, photography, and screen settings.

Pricing

Prices may be changed at any time without prior notice.

The price charged will be the price confirmed at the time the order is placed.

Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including cases involving:

• Pricing errors
• Inventory errors
• Suspected fraud
• Payment failure
• Export restrictions
• Import restrictions
• Product availability
• Delivery limitations

If we cancel a paid order, the applicable payment will be refunded.

Intellectual Property

All QINVEL content, including brand names, logos, photography, graphics, text, product designs, website content, and other materials, is owned by or licensed to Elowen Global Commerce Limited unless otherwise stated.

Unauthorized commercial copying, reproduction, distribution, or use is prohibited.

Liability

To the maximum extent permitted by applicable law, QINVEL is not responsible for indirect or consequential loss resulting from the use or inability to use our website or products.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.